Privacy Policy
Welcome to Sotwe! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use Sotwe and our services (collectively, the “Services”).
Information We Collect
We may collect the following types of information:
- Personal Information: Information that identifies you personally, such as your name, email address, or phone number, which you provide when creating an account or interacting with customer support.
- Usage Information: Details about your usage of Sotwe, including the types of content you engage with, time spent on the platform, and actions taken.
- Device and Log Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: Sotwe uses cookies and similar technologies to enhance user experience, improve functionality, and understand usage patterns.
How We Use Your Information
Sotwe uses your information for various purposes, including:
- Providing and Improving Services: To personalize and enhance your experience, respond to inquiries, and maintain our platform’s functionality.
- Analytics and Research: To understand trends, monitor user engagement, and refine our content and services based on user behavior.
- Marketing and Communications: To send you relevant updates, promotional messages, and offers (if you’ve opted to receive such communications).
- Security and Compliance: To detect, investigate, and prevent activities that may violate our policies or be illegal.
How We Share Your Information
Sotwe does not sell your personal information. We may share information as follows:
- Service Providers: With third-party vendors who assist us in providing, improving, and securing our services, under strict confidentiality agreements.
- Legal Obligations: When required by law, regulation, or legal process, we may disclose your information.
- Business Transfers: If Sotwe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your information:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to update or correct inaccurate information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: You may opt out of certain uses of your information, such as marketing communications.
Data Security
We implement security measures designed to protect your information against unauthorized access, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security of your information.
Children’s Privacy
Sotwe is not intended for use by individuals under the age of 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take appropriate steps to delete that information.
Changes to This Privacy Policy
Sotwe may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.